Home décor and decorative accessories such as vases, trays, candleholders, wall accents, shelf décor, small sculptures, decorative storage, and seasonal styling pieces.

Compare the listed measurements with your shelf, tabletop, wall, mantel, cabinet, or floor space. Leave room for safe placement, doors, walkways, and nearby objects.

Not always. Lighting, display settings, material characteristics, hand finishing, and production batches may create minor differences.

Yes. Wood grain, stone-like pattern, glaze, glass bubbles, woven texture, and hand-applied finishes may vary and are not automatically defects.

Only use an item with food when the product listing specifically identifies it as suitable for food contact.

No. Keep flames away from drafts, children, pets, fabrics, walls, shelves, and flammable décor. Follow the candle and product instructions at all times.

Included parts are listed on the product page. Wall construction varies, so customers must choose suitable anchors and professional installation when appropriate.

Follow the listing instructions. Usually, a soft dry or slightly damp cloth is safest. Avoid abrasive cleaners, soaking, dishwashers, and harsh chemicals unless specifically permitted.

Only if the product is expressly described for outdoor use. Sun, moisture, frost, wind, and temperature changes can damage indoor pieces.

Check the surface, edges, joints, base, hanging points, glass, hardware, and included parts. Do not display a cracked, sharp, unstable, or damaged item.

Orders are typically prepared within 1–5 business days. Peak demand, verification, availability, and operational events may extend processing.

Tracking is provided when available. Carrier scans can take time to appear or update.

Yes. Items may ship separately because of size, protection requirements, availability, or fulfillment routing.

Contact us immediately. Changes cannot be guaranteed once processing or fulfillment begins.

Keep all packaging and promptly email clear photographs of the parcel, label, protective materials, item, and damage with your order number.

Contact us within 30 days after delivery to request an eligible return, unless applicable law requires otherwise.

Used, installed, mounted, altered, stained, broken, personalized, incomplete, or final-sale products may be ineligible except where required by law.

Customers generally cover preference-based returns. Responsibility for verified wrong, defective, or transit-damaged items is determined during review.

Approved refunds are sent to the original payment method after inspection. Financial institutions may require additional processing time.

Email service@melzqaro.com or call +86 130 4420 5113. Include your order number when applicable.